Guest Speakers

We’ve invited the Best-In-Class Benchmarking Experts from around the globe to share their touch of Benchmarking with us. Our guests are meticulously chosen. This event is special in texture and content. We’re so happy to provide the delegates with a tailored program which offers useful solutions to the issues they have to deal with.

Abbas Saghaei

Guest Speakers
Khashayar Ataie

Guest Speakers
Ehsan Jannatifard

Guest Speakers
Hasan Forouzanfard

Guest Speakers
Farshid Shokrekhodaee

Guest Speakers
Vandana Shinde

Guest Speakers
Shri Raj Kumar

Guest Speakers
Richard Cross

Guest Speakers

Conference Sessions

First Day

Second Day

11.30 - 12.45 Sat 11 Oct

10.00 - 11.10 Sun 12 Oct

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Setting the Mark

John Bourke opens perspectives on benchmarking and examples of associated risks such as problems with external benchmarking, political battles, lack of motivation, and inability to know what “good” is as well as copying the competitions strategy irrespective of the environmental conditions.
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The Philips Way

Hans Van Beek will address Enhancing the Philips brand through a unified business excellence approach and sharing of best practices between organizational units.
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Business Excellence, Benchmarking and Leadership

John Kelly will provide some reflections on this topic and discuss the role of leadership to ensure there is a vibrant culture for business excellence and benchmarking.

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Overview and Importance of Benchmarking

Robin Mann explains types of benchmarking, why benchmarking is a powerful change management tool, and its importance to organizational and national socioeconomic performance.
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Historical context of Benchmarking

Exceled with benchmarking the ultimate catch up strategy; lessons from the rise of Japan and Germany as economic powers and lessons from journalism, John will demonstrate that learning to look, listen and adapt the best features is not a formulaic exercise but requires sensitivity, interpretation and action.
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Learning from the Benchmarking Pioneers

Xerox pioneered the modern approach to benchmarking leading Xerox to win the Baldrige and EFQM awards. This presentation will showcase their journey, the Xerox benchmarking process, and real world challenges faced. Richard will highlight what has changed, what has stayed the same in the world of benchmarking and how participants can maximize on the value and change from benchmarking activities.